Privacy Policy

Last Updated: 17th June 2026

Introduction

Bespoke Interiors by CRW ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

Bespoke Interiors by CRW

Website: https://bespokeinteriorsbycrw.co.uk

Email: sales@crwbespoke.co.uk

Telephone: 01524 942 848

Information We Collect

We may collect and process the following information:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Home address

  • Project details and requirements

  • Any information submitted through our contact forms

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on our website

  • Referring website addresses

How We Use Your Information

We use your information to:

  • Respond to enquiries and requests

  • Provide quotations and design consultations

  • Deliver our products and services

  • Improve our website and customer experience

  • Maintain business records

  • Comply with legal obligations

We will only use your personal information where we have a lawful basis to do so under UK GDPR.

Marketing Communications

We may contact you regarding our services if you have requested information from us or have become a customer.

We will not sell, rent or share your personal information with third parties for marketing purposes.

You may opt out of marketing communications at any time by contacting us.

Cookies and Analytics

Our website may use cookies to improve user experience and analyse website traffic.

We may use services such as Google Analytics to understand how visitors interact with our website.

You can control cookies through your browser settings.

Sharing Your Information

We may share your information with trusted third-party service providers where necessary for the operation of our business, including:

  • Website hosting providers

  • IT support providers

  • Analytics providers

  • Suppliers and subcontractors involved in delivering your project

All third parties are required to respect the security of your personal data and process it lawfully.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

While we strive to protect your data, no method of transmission over the internet can be guaranteed as completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and regulatory requirements.

Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Restrict or object to processing

  • Request transfer of your personal data

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided above.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Bespoke Interiors by CRW

Website: https://bespokeinteriorsbycrw.co.uk

Email: sales@crwbespoke.co.uk

Telephone: 01524 942 848

Complaints

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://www.ico.org.uk